Carol Chua Foo, Adjunct Lecturer, Republic Polytechinc

Steven has been a true professional in handling my family's insurance and financial planning needs. In the last 2 years, we had 2 accidents with our children and desperately turned to Steven for assistance. During both occasions, he was there to assist us throughout the journey, accessible at all hours of the day and provided us professional guidance and advice. Most importantly, he showed genuine care and concern. I guess at the end of the day, such authentic and genuine display of human emotions are the key reasons why we have been his clients since 1990s.

Harsh Verma Executive Director JPMorgan Chase & Co

I have known Steven for almost 2 decades and have seen him grow over this period. His success can be mainly attributed to his high level of professionalism, his impeccable customer service and his constant availability. He knows my family profile, has been recommending products that suit my needs based on family members, age, etc and does not coax me into unnecessary sales. Every product he has recommended to me has yielded me benefits over time. The one aspect that definitely needs to be called out is his availability. After all these years and his personal growth in the industry he is available within seconds of sending him a message. Whether we are traveling or he is, I have never had to wait for a turnaround from Steven. He always maintains a very friendly, yet professional interaction and goes out of his way to build a relationship with my family. No matter how trivial the question, he maintains a high level of patience to guide my family and me to the right outcome. In spite of all this he somehow manages to maintain a very healthy lifestyle. Not only does he do this for himself but he has a special gift to influence and has made my family more involved in running, trekking, etc towards staying fit and healthy. I would recommend Steven to anyone without an ounce of doubt. His attitude, professionalism and friendliness is unparalleled.

Chris, Business Owner

Ever since Steven took over my family's insurance affairs, our insurance coverage has not only gotten better, it has also gotten cheaper! Steven is one of those rare agents who genuinely strives to put his clients' welfare before any other considerations. Over the years he has displayed impressive patience with us, explaining all the details of various policies, and going the extra mile when needed. And with all that, Steven has become a friend I enjoy spending time with. I am looking forward to continuing to work with Steven for a very long time.

Pak-Tjun Chin

I got to know Steven through a mutual friend back in Nov-2019. Being a foreigner new to Singapore, Steven warmly welcomed me into his weekly hiking sessions at Bt Timah Forest Reserve. Since then, we have been religiously 'conquering' Bt Timah hill. More recently, we even extended our hike to start from MacRitchie Reservoir. Steven's motto is 'What is impossible today, will become warm-up tomorrow', and he truly believes in this! Separately, I have also grown to trust Steven with my insurance needs. Being new and alone in Singapore, I knew that having appropriate insurance coverage is paramount. Steven was very detailed and thorough in his briefing sessions and provided me coverage options that suited my needs. No pushy sales or pressure. I would strongly recommend Steven to anyone looking for an experienced, authentic and straight-taking insurance advisor.

CEO Clove Bridal Studio Fiona 刘祖彤

认识保生有大概一年的时间。经过一番查询之后，我决定让保生负责我的员工福利，团体保险项目。 保生总是有办法秒回我的信息，而且在处理我的保险申请时也非常专业。 保生在售后服务这块也很尽责，有关保单的利益用法，设置保单的电子账号和理赔的事项，都讲解得很清楚。他即使人在外地，也可以在最短的时间内，安排同事和上司，和我所有员工会面，讲解团体牙科保单的用法。 非常开心能找到薛保生来担任我的保险顾问。

Educator, Ministry Of Education

Steven is a very responsible agent with integrity. Client-centered, he seeks to understand the client needs before recommending a product. He will tirelessly explain clearly and allows clients to clarify, as well as give them critical information.