Lye Seng Kai, Executive Director, Totex International Limited

Steven has been my family insurance and financial adviser for more than a decade and the level of service, knowledge and professionalism we received from him is unparalleled. He is attentive to details and very patient to take the extra miles to explain the different options and make excellent recommendations to my family so we can have an all rounded coverage. His service is customized and very personal especially to one that is unfamiliar with the insurance procedure. I’m convinced through the years that he is not out to make quick and easy money but always has our interest in his mind. Unlike some others who try to push their policies to you, he lets you decide at your own pace. Thank you very much for the great service, Steven.

Erica

Steven is the most trustworthy, professional, passionate, and friendly agent I have ever had the privilege of meeting. He’s detail-oriented, responsive and always go the extra mile to take care of his customers’ interest and needs. I truly appreciate his wonderful service and would highly recommend Steven to anyone without hesitation!

Anna Neo

Steven has been the most trusting, reliable and competent agent one can have. Our friendship of over 20 years started from my very first life policy. Since then, Steven has been a trusted family friend within my circle of extended family and friends. I know I can depend on Steven whenever I needed help and advice. He is always ready to listen and attend to my queries. Recently our family underwent a challenging time when my mother suffered from a stroke. Steven has been very patient in supporting and explaining every step to us, from hospitalisation, transferring to community hospital to post hospitalisation care. Our family and I really appreciate Steven's friendship, care and concern, and the professionalism he displays during his work. We are indeed blessed to have met and know Steven.

Michelle Ong, Business Owner

I’ve known Steven for over 10 years and he is truly one of the more genuine agents I have come to know. He will always put his clients interests before his own as he offers his professional advice base on what the client needs and never for his personal gains only. He cares for his clients and always makes a point to set appointment at the clients’ convenience. The special efforts he is willing to put in for his clients is something you certainly don’t get to see everyday. Steven is not just a good agent, he has also become a good friend. He is always encouraging his clients to have a healthy and balance lifestyle, choosing to bond over a glass of wine occasionally. I will definitely recommend Steven to anyone who’s looking for someone who goes beyond his call of duty and cares genuinely as a friend. 👍🏼👍🏼

Language Coach & Property Consultant

What struck me when I met Steven was that he was Friendly, sincere and warm. He would clarify any doubts I had and was Assuring. Over the years when claims had to to be made, he was also Meticulous in ensuring that I was well taken care of and would follow up closely on the process. In short, he's Excellent in his work and his passion to give the best to his clients is evident. So, if you have not spoken to this Friendly , Assuring , Meticulous and Excellent family agent of ours , you should.

Iris Thng, Manager DEFCON MARKETING AND ENGINEERING PTE LTD

I know Steven through my brother. I have never expected nor believed that I can find an insurance agent who is both helpful and able to provide me with sound advice to my insurance needs until I knew him. He is very patient and able to provide very clear information to us. He is always so helpful whenever my family and myself need any advice or clarification on our insurance matters even when those policies were not bought from him. Thank you Steven!