Lye Seng Kai, Executive Director, Totex International Limited

Steven has been my family insurance and financial adviser for more than a decade and the level of service, knowledge and professionalism we received from him is unparalleled. He is attentive to details and very patient to take the extra miles to explain the different options and make excellent recommendations to my family so we can have an all rounded coverage. His service is customized and very personal especially to one that is unfamiliar with the insurance procedure. I’m convinced through the years that he is not out to make quick and easy money but always has our interest in his mind. Unlike some others who try to push their policies to you, he lets you decide at your own pace. Thank you very much for the great service, Steven.

Mr Stephen Thng. Trainer & Assessor in bricklaying at Skills Australia Institute

Steven is an amazing agent with great character. He is professional, a good listener, extremely patient and trustworthy. It's his personal touch that sets him apart from others. He would put in extra effort to get to know me and my family personally so that he can offer us the products and coverages that specifically suit our needs and budget. He is very helpful and always available to answer any questions or make any changes regarding my policies. I would highly recommend him to anyone that wants a professional who takes his work seriously.

Michelle Ong, Business Owner

I’ve known Steven for over 10 years and he is truly one of the more genuine agents I have come to know. He will always put his clients interests before his own as he offers his professional advice base on what the client needs and never for his personal gains only. He cares for his clients and always makes a point to set appointment at the clients’ convenience. The special efforts he is willing to put in for his clients is something you certainly don’t get to see everyday. Steven is not just a good agent, he has also become a good friend. He is always encouraging his clients to have a healthy and balance lifestyle, choosing to bond over a glass of wine occasionally. I will definitely recommend Steven to anyone who’s looking for someone who goes beyond his call of duty and cares genuinely as a friend. 👍🏼👍🏼

Tomas A Norton

Steven has been serving our family very well for over two decades with savings, life, health and accident policies. Over this time, his attention and care has been first class. Thankfully we invested early via Steven and the entire family is now sitting on valuable policies with high cash values. They represent a solid foundation for retirement and an excellent head start in saving and coverage for our two children. I expect our relationship with Steven to continue. We are most pleased.

Yanti @NTU

I have known Steven for over 20years and I am glad that he is still in this profession. Steven has always been on the toes whenever I need his assistance and advice on my policies. His patience in helping me to understand on each of my family policies (keeping up-to-date on the coverage) is really amazing! I can always count on him whenever I have problems or trying to recap on the coverage of each of my policies. He answered to my queries promptly and his advice for the emergencies we faced in Europe recently was just beyond my expectations! Steven is the best insurance advisor that I ever had and I couldn’t have asked for anyone better. I definitely and highly recommend him to someone that really need help on the right coverage that suits their need and budget! Steven, my brother, you are truly the best la!

CEO Clove Bridal Studio Fiona 刘祖彤

认识保生有大概一年的时间。经过一番查询之后，我决定让保生负责我的员工福利，团体保险项目。 保生总是有办法秒回我的信息，而且在处理我的保险申请时也非常专业。 保生在售后服务这块也很尽责，有关保单的利益用法，设置保单的电子账号和理赔的事项，都讲解得很清楚。他即使人在外地，也可以在最短的时间内，安排同事和上司，和我所有员工会面，讲解团体牙科保单的用法。 非常开心能找到薛保生来担任我的保险顾问。