Lye Seng Kai, Executive Director, Totex International Limited

Steven has been my family insurance and financial adviser for more than a decade and the level of service, knowledge and professionalism we received from him is unparalleled. He is attentive to details and very patient to take the extra miles to explain the different options and make excellent recommendations to my family so we can have an all rounded coverage. His service is customized and very personal especially to one that is unfamiliar with the insurance procedure. I’m convinced through the years that he is not out to make quick and easy money but always has our interest in his mind. Unlike some others who try to push their policies to you, he lets you decide at your own pace. Thank you very much for the great service, Steven.

Erica

Steven is the most trustworthy, professional, passionate, and friendly agent I have ever had the privilege of meeting. He’s detail-oriented, responsive and always go the extra mile to take care of his customers’ interest and needs. I truly appreciate his wonderful service and would highly recommend Steven to anyone without hesitation!

Legal & Claims Manager AAL Shipping

Steven was recommended to me by a work colleague, when I moved to Singapore about 2 years ago. Admittedly, before meeting Steven, I had trouble finding an insurance consultant that was able to provide me with, what I believed to be, good unbiased advice. His friendly approach and knowledge of the insurance terms convinced me to work with Steven straight away. Steven is very professional and always on hand to assist with any of my enquiries. His attention to detail is a great asset and he will go beyond the call of duty to help his clients. Most importantly, having Steven take care of my insurance needs gave me peace of mind which is something I cherish dearly. You know you are in good hands with Steven! Robert Voelzer

Alan Teoh

Steven was introduced to me by my close NS friend, Paul. We met through the mutual interest of cycling and trying to keep fit and healthy. It was through a mutual cycling trip to Japan in April this year that we got to know each other better and where our friendship blossomed. You can suss out a character of a person when you have to eat and share a room together 😊 Through this memorable trip and many more cycling excursions, he has shown to be dependable, trustworthy, witty and knowledgeable. I have come to regard him first as a friend, then my insurance agent. Steven does not sell policies for the sake of earning a commission, but he gets to know his clients first and then recommend policies that are suited for them during that particular stage of their life. There was no pressure at any time and I felt that the whole policy transaction process was smooth and done very professionally. I have no hesitation to recommend his services to anyone looking for a professional financial adviser to meet their needs.

Tasnim, Healthcare Professional

When I wanted to apply for an insurance in 2020, I had zero knowledge and understanding about how insurance works then and what type of insurance will benefit me. After knowing Steven, he cleared all my doubts, helped me understand better about my protection & savings needs and recommended policies which help me while ensuring that the solutions suit both my needs and budget. Overall, Steven is a good agent who will is always prompt when I have any queries or need his help. Thank you for always being there!

Yanti @NTU

I have known Steven for over 20years and I am glad that he is still in this profession. Steven has always been on the toes whenever I need his assistance and advice on my policies. His patience in helping me to understand on each of my family policies (keeping up-to-date on the coverage) is really amazing! I can always count on him whenever I have problems or trying to recap on the coverage of each of my policies. He answered to my queries promptly and his advice for the emergencies we faced in Europe recently was just beyond my expectations! Steven is the best insurance advisor that I ever had and I couldn’t have asked for anyone better. I definitely and highly recommend him to someone that really need help on the right coverage that suits their need and budget! Steven, my brother, you are truly the best la!