Lye Seng Kai, Executive Director, Totex International Limited

Steven has been my family insurance and financial adviser for more than a decade and the level of service, knowledge and professionalism we received from him is unparalleled. He is attentive to details and very patient to take the extra miles to explain the different options and make excellent recommendations to my family so we can have an all rounded coverage. His service is customized and very personal especially to one that is unfamiliar with the insurance procedure. I’m convinced through the years that he is not out to make quick and easy money but always has our interest in his mind. Unlike some others who try to push their policies to you, he lets you decide at your own pace. Thank you very much for the great service, Steven.

Loh Soi Min

I bought a simple Travel Insurance from Steven as I was going on a Everest Base Camp trek. I was totally impressed by the level of commitment and service provided. I had to be evacuated on the way down after a fall. As we had to contact AIG for approval for the medical evacuation, I messaged Steven and his response to my questions were quite immediate, giving me the necessary numbers and items claimable each time a message is sent. This no doubt helped me to get the necessary approvals quickly and I was evacuated within 24 hours. For a small value policy, Steven has shown that he has his clients' interests at heart and can be trusted fully. He is definitely someone whom I would consider as my financial adviser.

Hway Sang

I have come across many financial and insurance advisors who fade away after time. So much so that when you are in need, they can’t be found. Steven on the other hand is a person who is dependable. He is an energetic person with trustworthy character. He is always attentive and prompt. Never failed to answer phone calls or respond texts even when he is on holiday. Thank you Steven, for helping on my sister’s case. She would have a lot more to worry about if it is not for you. I highly recommend Steven to anyone looking for quality advice and impeccable customer service.

Iris Ang, Group CFO

Steven is a very professional and patient insurance consultant who takes pride in providing his best effort advices to his clients.

Yannie Yong

On a chance encounter, Steven was an agent recommended by a good friend of mine. She spoke about his professionalism and good service rendered. Through his assistance, he walked through my recent bereavement claims. He was compassionate, kind and most helpful. His passion and dedication towards his clients is evident in his work. Detailed yet relatable when he explains the financial jargons behind the various insurance instruments. He has shown genuine concern and care. Much appreciated ！

Yani

I didn’t have any insurance primarily, until I was introduced to Uncle Steven by my close friend. He is a superb agent, recommending a few starter policies that best fit my profile. He has been patient in advising me and accommodating to my budget as I was slowly extending my insurance package. Likewise, he is very prompt in sharing some of the latest promos or rebates which I especially enjoyed 😆 I am grateful that he is my first and trusted insurance agent, who is Always In Action!! Cheers to many more years of excellent service and client-planner relationship, Uncle Steven 😊