Nguyen Xuan Ngoc Hoa

I first got in touch with Steven many years ago, when I only just started working and was looking for basic, affordable insurance coverage. Despite being admittedly a very small client, Steven still treated me with care and respect, attending to my many questions. Many years later, when I had an emergency at work and had trouble getting hold of my existing corporate health insurer, it was Steven again that I turned to. Even when he wasn't our insurer, he answered my every question and called frequently to check in on the situation. He helped to scan our existing policies and advised me on the options that were available and how to proceed. Eventually we made the choice to switch our corporate health insurer to AIA, under Steven's care. Now that I am starting a family and looking to invest in life insurance and critical care coverage, I know once again that I can trust Steven to give me fair, reasonable advice on what to take up, based on my needs and abilities. I feel like I can select products and options that are most suited for my needs, with Steven's advice. Thanks Steven for the wisdom and companionship over the years, you have made such “scary” life matters a breeze!

June Ang, Director AON

I met Steven when I was an underwriter in AIG more than 10 years ago. During that period, he was not my appointed Life agent yet but I was impressed with his proactiveness and diligence. Subsequently, Steven was appointed as my personal agent. Steven continues to be an impressive financial advisor. He also extends his assistance as a personal friend. He is a trustworthy agent and friend, a person whom I would definitely give a "thumbs up."

Frederic

Steven became my trusted agent recently, and after a long process on my side. I value independent, unbiased advice, and I had long sessions with him sharing on my needs, his understanding, the different products he could offer and so on, and I eventually decided to entrust him with part of my financial planning. Thank you Steven for offering good and neutral advice, that makes a difference. I know I am in good hands now.

Harsh Verma Executive Director JPMorgan Chase & Co

I have known Steven for almost 2 decades and have seen him grow over this period. His success can be mainly attributed to his high level of professionalism, his impeccable customer service and his constant availability. He knows my family profile, has been recommending products that suit my needs based on family members, age, etc and does not coax me into unnecessary sales. Every product he has recommended to me has yielded me benefits over time. The one aspect that definitely needs to be called out is his availability. After all these years and his personal growth in the industry he is available within seconds of sending him a message. Whether we are traveling or he is, I have never had to wait for a turnaround from Steven. He always maintains a very friendly, yet professional interaction and goes out of his way to build a relationship with my family. No matter how trivial the question, he maintains a high level of patience to guide my family and me to the right outcome. In spite of all this he somehow manages to maintain a very healthy lifestyle. Not only does he do this for himself but he has a special gift to influence and has made my family more involved in running, trekking, etc towards staying fit and healthy. I would recommend Steven to anyone without an ounce of doubt. His attitude, professionalism and friendliness is unparalleled.

Mr Stephen Thng. Trainer & Assessor in bricklaying at Skills Australia Institute

Steven is an amazing agent with great character. He is professional, a good listener, extremely patient and trustworthy. It's his personal touch that sets him apart from others. He would put in extra effort to get to know me and my family personally so that he can offer us the products and coverages that specifically suit our needs and budget. He is very helpful and always available to answer any questions or make any changes regarding my policies. I would highly recommend him to anyone that wants a professional who takes his work seriously.

Patrick Sze, Regional Sales Director, Apj, Elsevier

Steven is the person you want to trust your important insurance and financial related matters in because he ensures he understand your needs and requirement and provide a solution tailored to your needs. As an insured person with AIA , as well as my parents, what you want is someone to provide AAA Service and always there for you at a press of a button. Steven is this capable protector of yours.