Lye Seng Kai, Executive Director, Totex International Limited

Steven has been my family insurance and financial adviser for more than a decade and the level of service, knowledge and professionalism we received from him is unparalleled. He is attentive to details and very patient to take the extra miles to explain the different options and make excellent recommendations to my family so we can have an all rounded coverage. His service is customized and very personal especially to one that is unfamiliar with the insurance procedure. I’m convinced through the years that he is not out to make quick and easy money but always has our interest in his mind. Unlike some others who try to push their policies to you, he lets you decide at your own pace. Thank you very much for the great service, Steven.

Michelle Ong, Business Owner

I’ve known Steven for over 10 years and he is truly one of the more genuine agents I have come to know. He will always put his clients interests before his own as he offers his professional advice base on what the client needs and never for his personal gains only. He cares for his clients and always makes a point to set appointment at the clients’ convenience. The special efforts he is willing to put in for his clients is something you certainly don’t get to see everyday. Steven is not just a good agent, he has also become a good friend. He is always encouraging his clients to have a healthy and balance lifestyle, choosing to bond over a glass of wine occasionally. I will definitely recommend Steven to anyone who’s looking for someone who goes beyond his call of duty and cares genuinely as a friend. 👍🏼👍🏼

Loh Soi Min

I bought a simple Travel Insurance from Steven as I was going on a Everest Base Camp trek. I was totally impressed by the level of commitment and service provided. I had to be evacuated on the way down after a fall. As we had to contact AIG for approval for the medical evacuation, I messaged Steven and his response to my questions were quite immediate, giving me the necessary numbers and items claimable each time a message is sent. This no doubt helped me to get the necessary approvals quickly and I was evacuated within 24 hours. For a small value policy, Steven has shown that he has his clients' interests at heart and can be trusted fully. He is definitely someone whom I would consider as my financial adviser.

Mr Stephen Thng. Trainer & Assessor in bricklaying at Skills Australia Institute

Steven is an amazing agent with great character. He is professional, a good listener, extremely patient and trustworthy. It's his personal touch that sets him apart from others. He would put in extra effort to get to know me and my family personally so that he can offer us the products and coverages that specifically suit our needs and budget. He is very helpful and always available to answer any questions or make any changes regarding my policies. I would highly recommend him to anyone that wants a professional who takes his work seriously.

Frederic

Steven became my trusted agent recently, and after a long process on my side. I value independent, unbiased advice, and I had long sessions with him sharing on my needs, his understanding, the different products he could offer and so on, and I eventually decided to entrust him with part of my financial planning. Thank you Steven for offering good and neutral advice, that makes a difference. I know I am in good hands now.

Michelle Ho, Associate Director, Colliers International (singapore) Pte Ltd

Steven is very dedicated, efficient, prompt, knowledgeable and committed to his service. When I have doubts or need advice, he's always there. Thank you Steven, for making my insurance experience a stress-free one! I will highly recommend Steven to assist you with your insurance needs.