Lye Seng Kai, Executive Director, Totex International Limited

Steven has been my family insurance and financial adviser for more than a decade and the level of service, knowledge and professionalism we received from him is unparalleled. He is attentive to details and very patient to take the extra miles to explain the different options and make excellent recommendations to my family so we can have an all rounded coverage. His service is customized and very personal especially to one that is unfamiliar with the insurance procedure. I’m convinced through the years that he is not out to make quick and easy money but always has our interest in his mind. Unlike some others who try to push their policies to you, he lets you decide at your own pace. Thank you very much for the great service, Steven.

Lai See Siong, Thermo Fisher Scientific, Director, Manufacturing & Process

Steven has been providing excellent insurance counseling and advice for my family and I for years. He is very knowledgeable in his profession. He is patient in explaining the details and answering questions pertaining to our insurance needs. On a personal note, Steven treats his clients as good friends too. He organizes regular healthy activities like cycling, running, and encourages his clients to join in so as to keep a healthy lifestyle and at the same time to network. In fact, many of his clients are now my friends too. I would highly recommend his services to anyone who is looking for a 5-star Insurance agent.

Frederic

Steven became my trusted agent recently, and after a long process on my side. I value independent, unbiased advice, and I had long sessions with him sharing on my needs, his understanding, the different products he could offer and so on, and I eventually decided to entrust him with part of my financial planning. Thank you Steven for offering good and neutral advice, that makes a difference. I know I am in good hands now.

Harsh Verma Executive Director JPMorgan Chase & Co

I have known Steven for almost 2 decades and have seen him grow over this period. His success can be mainly attributed to his high level of professionalism, his impeccable customer service and his constant availability. He knows my family profile, has been recommending products that suit my needs based on family members, age, etc and does not coax me into unnecessary sales. Every product he has recommended to me has yielded me benefits over time. The one aspect that definitely needs to be called out is his availability. After all these years and his personal growth in the industry he is available within seconds of sending him a message. Whether we are traveling or he is, I have never had to wait for a turnaround from Steven. He always maintains a very friendly, yet professional interaction and goes out of his way to build a relationship with my family. No matter how trivial the question, he maintains a high level of patience to guide my family and me to the right outcome. In spite of all this he somehow manages to maintain a very healthy lifestyle. Not only does he do this for himself but he has a special gift to influence and has made my family more involved in running, trekking, etc towards staying fit and healthy. I would recommend Steven to anyone without an ounce of doubt. His attitude, professionalism and friendliness is unparalleled.

Tasnim, Healthcare Professional

When I wanted to apply for an insurance in 2020, I had zero knowledge and understanding about how insurance works then and what type of insurance will benefit me. After knowing Steven, he cleared all my doubts, helped me understand better about my protection & savings needs and recommended policies which help me while ensuring that the solutions suit both my needs and budget. Overall, Steven is a good agent who will is always prompt when I have any queries or need his help. Thank you for always being there!

Anna Neo

Steven has been the most trusting, reliable and competent agent one can have. Our friendship of over 20 years started from my very first life policy. Since then, Steven has been a trusted family friend within my circle of extended family and friends. I know I can depend on Steven whenever I needed help and advice. He is always ready to listen and attend to my queries. Recently our family underwent a challenging time when my mother suffered from a stroke. Steven has been very patient in supporting and explaining every step to us, from hospitalisation, transferring to community hospital to post hospitalisation care. Our family and I really appreciate Steven's friendship, care and concern, and the professionalism he displays during his work. We are indeed blessed to have met and know Steven.