Nicole Lee, Scotiabank, Accountant

Thank you for the service and help you’ve rendered all these years. One of the more detail-oriented and responsive insurance professionals I’ve come across. Professional, prompt in response and unfailingly diligent. Steven has been a trusted and reliable source of knowledge, quick to help customers like myself navigate the complex and fairly technical aspects of the insurance claims process. This has freed up my time and lessened my worries when it comes to the tedious administrative burden – truly appreciated!

Loh Soi Min

I bought a simple Travel Insurance from Steven as I was going on a Everest Base Camp trek. I was totally impressed by the level of commitment and service provided. I had to be evacuated on the way down after a fall. As we had to contact AIG for approval for the medical evacuation, I messaged Steven and his response to my questions were quite immediate, giving me the necessary numbers and items claimable each time a message is sent. This no doubt helped me to get the necessary approvals quickly and I was evacuated within 24 hours. For a small value policy, Steven has shown that he has his clients' interests at heart and can be trusted fully. He is definitely someone whom I would consider as my financial adviser.

Yanti @NTU

I have known Steven for over 20years and I am glad that he is still in this profession. Steven has always been on the toes whenever I need his assistance and advice on my policies. His patience in helping me to understand on each of my family policies (keeping up-to-date on the coverage) is really amazing! I can always count on him whenever I have problems or trying to recap on the coverage of each of my policies. He answered to my queries promptly and his advice for the emergencies we faced in Europe recently was just beyond my expectations! Steven is the best insurance advisor that I ever had and I couldn’t have asked for anyone better. I definitely and highly recommend him to someone that really need help on the right coverage that suits their need and budget! Steven, my brother, you are truly the best la!

William Ang, Executive Director Human Resources

I have known Steven for many years and through different phases of life he's been a trusted friend and professional who listens, advises and provides top notch consultion over my personal financial planning via an array of AIA products. Thank you Steven for being there whenever I call and I look forward to your support for many years more to come.

Jane Law

Steven is very professional, patient and helpful. He is tireless. Always willing to explain and answer questions pertaining to my queries and claims. Steven treats his clients like good friends, always go that extra mile when help is needed most. Really appreciate your friendship. Thumbs up to Steven!

Harsh Verma Executive Director JPMorgan Chase & Co

I have known Steven for almost 2 decades and have seen him grow over this period. His success can be mainly attributed to his high level of professionalism, his impeccable customer service and his constant availability. He knows my family profile, has been recommending products that suit my needs based on family members, age, etc and does not coax me into unnecessary sales. Every product he has recommended to me has yielded me benefits over time. The one aspect that definitely needs to be called out is his availability. After all these years and his personal growth in the industry he is available within seconds of sending him a message. Whether we are traveling or he is, I have never had to wait for a turnaround from Steven. He always maintains a very friendly, yet professional interaction and goes out of his way to build a relationship with my family. No matter how trivial the question, he maintains a high level of patience to guide my family and me to the right outcome. In spite of all this he somehow manages to maintain a very healthy lifestyle. Not only does he do this for himself but he has a special gift to influence and has made my family more involved in running, trekking, etc towards staying fit and healthy. I would recommend Steven to anyone without an ounce of doubt. His attitude, professionalism and friendliness is unparalleled.