Nicole Lee, Scotiabank, Accountant

Thank you for the service and help you’ve rendered all these years. One of the more detail-oriented and responsive insurance professionals I’ve come across. Professional, prompt in response and unfailingly diligent. Steven has been a trusted and reliable source of knowledge, quick to help customers like myself navigate the complex and fairly technical aspects of the insurance claims process. This has freed up my time and lessened my worries when it comes to the tedious administrative burden – truly appreciated!

Harsh Verma Executive Director JPMorgan Chase & Co

I have known Steven for almost 2 decades and have seen him grow over this period. His success can be mainly attributed to his high level of professionalism, his impeccable customer service and his constant availability. He knows my family profile, has been recommending products that suit my needs based on family members, age, etc and does not coax me into unnecessary sales. Every product he has recommended to me has yielded me benefits over time. The one aspect that definitely needs to be called out is his availability. After all these years and his personal growth in the industry he is available within seconds of sending him a message. Whether we are traveling or he is, I have never had to wait for a turnaround from Steven. He always maintains a very friendly, yet professional interaction and goes out of his way to build a relationship with my family. No matter how trivial the question, he maintains a high level of patience to guide my family and me to the right outcome. In spite of all this he somehow manages to maintain a very healthy lifestyle. Not only does he do this for himself but he has a special gift to influence and has made my family more involved in running, trekking, etc towards staying fit and healthy. I would recommend Steven to anyone without an ounce of doubt. His attitude, professionalism and friendliness is unparalleled.

Tasnim, Healthcare Professional

When I wanted to apply for an insurance in 2020, I had zero knowledge and understanding about how insurance works then and what type of insurance will benefit me. After knowing Steven, he cleared all my doubts, helped me understand better about my protection & savings needs and recommended policies which help me while ensuring that the solutions suit both my needs and budget. Overall, Steven is a good agent who will is always prompt when I have any queries or need his help. Thank you for always being there!

Michelle Ong, Business Owner

I’ve known Steven for over 10 years and he is truly one of the more genuine agents I have come to know. He will always put his clients interests before his own as he offers his professional advice base on what the client needs and never for his personal gains only. He cares for his clients and always makes a point to set appointment at the clients’ convenience. The special efforts he is willing to put in for his clients is something you certainly don’t get to see everyday. Steven is not just a good agent, he has also become a good friend. He is always encouraging his clients to have a healthy and balance lifestyle, choosing to bond over a glass of wine occasionally. I will definitely recommend Steven to anyone who’s looking for someone who goes beyond his call of duty and cares genuinely as a friend. 👍🏼👍🏼

Nguyen Xuan Ngoc Hoa

I first got in touch with Steven many years ago, when I only just started working and was looking for basic, affordable insurance coverage. Despite being admittedly a very small client, Steven still treated me with care and respect, attending to my many questions. Many years later, when I had an emergency at work and had trouble getting hold of my existing corporate health insurer, it was Steven again that I turned to. Even when he wasn't our insurer, he answered my every question and called frequently to check in on the situation. He helped to scan our existing policies and advised me on the options that were available and how to proceed. Eventually we made the choice to switch our corporate health insurer to AIA, under Steven's care. Now that I am starting a family and looking to invest in life insurance and critical care coverage, I know once again that I can trust Steven to give me fair, reasonable advice on what to take up, based on my needs and abilities. I feel like I can select products and options that are most suited for my needs, with Steven's advice. Thanks Steven for the wisdom and companionship over the years, you have made such “scary” life matters a breeze!

Anna Ku, The “Zoo Keeper”

I met Steven 18 years ago, introduced by a mutual friend. Since my first policy in 2002 he has been my only life insurance agent because there is no other agent I would want to go to. Steven's wealth of experience and knowledge, together with his sense of empathy and compassion to help others, makes it easy for him to custom-make a financial plan that is most suitable for me. I really appreciate him for that. I trust that he will be doing this for many years to come because he is constantly doing his best at what he does!