Anna Neo

Steven has been the most trusting, reliable and competent agent one can have. Our friendship of over 20 years started from my very first life policy. Since then, Steven has been a trusted family friend within my circle of extended family and friends. I know I can depend on Steven whenever I needed help and advice. He is always ready to listen and attend to my queries. Recently our family underwent a challenging time when my mother suffered from a stroke. Steven has been very patient in supporting and explaining every step to us, from hospitalisation, transferring to community hospital to post hospitalisation care. Our family and I really appreciate Steven's friendship, care and concern, and the professionalism he displays during his work. We are indeed blessed to have met and know Steven.

Loh Soi Min

I bought a simple Travel Insurance from Steven as I was going on a Everest Base Camp trek. I was totally impressed by the level of commitment and service provided. I had to be evacuated on the way down after a fall. As we had to contact AIG for approval for the medical evacuation, I messaged Steven and his response to my questions were quite immediate, giving me the necessary numbers and items claimable each time a message is sent. This no doubt helped me to get the necessary approvals quickly and I was evacuated within 24 hours. For a small value policy, Steven has shown that he has his clients' interests at heart and can be trusted fully. He is definitely someone whom I would consider as my financial adviser.

Carol Chua Foo, Adjunct Lecturer, Republic Polytechinc

Steven has been a true professional in handling my family's insurance and financial planning needs. In the last 2 years, we had 2 accidents with our children and desperately turned to Steven for assistance. During both occasions, he was there to assist us throughout the journey, accessible at all hours of the day and provided us professional guidance and advice. Most importantly, he showed genuine care and concern. I guess at the end of the day, such authentic and genuine display of human emotions are the key reasons why we have been his clients since 1990s.

SAL

Steven has been my "Secret Agent", trustworthy consultant and sincere friend for decades. He is the most reliable financial advisor I know. He is prompt and professional in delivering his service. I can just reach out to him on my insurance matters anytime and be assured of receiving sound advice. He cares about his clients! So blessed to having him to take care of my insurance matters!

Mr Stephen Thng. Trainer & Assessor in bricklaying at Skills Australia Institute

Steven is an amazing agent with great character. He is professional, a good listener, extremely patient and trustworthy. It's his personal touch that sets him apart from others. He would put in extra effort to get to know me and my family personally so that he can offer us the products and coverages that specifically suit our needs and budget. He is very helpful and always available to answer any questions or make any changes regarding my policies. I would highly recommend him to anyone that wants a professional who takes his work seriously.

Erica

Steven is the most trustworthy, professional, passionate, and friendly agent I have ever had the privilege of meeting. He’s detail-oriented, responsive and always go the extra mile to take care of his customers’ interest and needs. I truly appreciate his wonderful service and would highly recommend Steven to anyone without hesitation!