Iris Thng, Manager DEFCON MARKETING AND ENGINEERING PTE LTD

I know Steven through my brother. I have never expected nor believed that I can find an insurance agent who is both helpful and able to provide me with sound advice to my insurance needs until I knew him. He is very patient and able to provide very clear information to us. He is always so helpful whenever my family and myself need any advice or clarification on our insurance matters even when those policies were not bought from him. Thank you Steven!

Carol Chua Foo, Adjunct Lecturer, Republic Polytechinc

Steven has been a true professional in handling my family's insurance and financial planning needs. In the last 2 years, we had 2 accidents with our children and desperately turned to Steven for assistance. During both occasions, he was there to assist us throughout the journey, accessible at all hours of the day and provided us professional guidance and advice. Most importantly, he showed genuine care and concern. I guess at the end of the day, such authentic and genuine display of human emotions are the key reasons why we have been his clients since 1990s.

Yanti @NTU

I have known Steven for over 20years and I am glad that he is still in this profession. Steven has always been on the toes whenever I need his assistance and advice on my policies. His patience in helping me to understand on each of my family policies (keeping up-to-date on the coverage) is really amazing! I can always count on him whenever I have problems or trying to recap on the coverage of each of my policies. He answered to my queries promptly and his advice for the emergencies we faced in Europe recently was just beyond my expectations! Steven is the best insurance advisor that I ever had and I couldn’t have asked for anyone better. I definitely and highly recommend him to someone that really need help on the right coverage that suits their need and budget! Steven, my brother, you are truly the best la!

Harsh Verma Executive Director JPMorgan Chase & Co

I have known Steven for almost 2 decades and have seen him grow over this period. His success can be mainly attributed to his high level of professionalism, his impeccable customer service and his constant availability. He knows my family profile, has been recommending products that suit my needs based on family members, age, etc and does not coax me into unnecessary sales. Every product he has recommended to me has yielded me benefits over time. The one aspect that definitely needs to be called out is his availability. After all these years and his personal growth in the industry he is available within seconds of sending him a message. Whether we are traveling or he is, I have never had to wait for a turnaround from Steven. He always maintains a very friendly, yet professional interaction and goes out of his way to build a relationship with my family. No matter how trivial the question, he maintains a high level of patience to guide my family and me to the right outcome. In spite of all this he somehow manages to maintain a very healthy lifestyle. Not only does he do this for himself but he has a special gift to influence and has made my family more involved in running, trekking, etc towards staying fit and healthy. I would recommend Steven to anyone without an ounce of doubt. His attitude, professionalism and friendliness is unparalleled.

CEO Clove Bridal Studio Fiona 刘祖彤

认识保生有大概一年的时间。经过一番查询之后，我决定让保生负责我的员工福利，团体保险项目。 保生总是有办法秒回我的信息，而且在处理我的保险申请时也非常专业。 保生在售后服务这块也很尽责，有关保单的利益用法，设置保单的电子账号和理赔的事项，都讲解得很清楚。他即使人在外地，也可以在最短的时间内，安排同事和上司，和我所有员工会面，讲解团体牙科保单的用法。 非常开心能找到薛保生来担任我的保险顾问。

Alan Teoh

Steven was introduced to me by my close NS friend, Paul. We met through the mutual interest of cycling and trying to keep fit and healthy. It was through a mutual cycling trip to Japan in April this year that we got to know each other better and where our friendship blossomed. You can suss out a character of a person when you have to eat and share a room together 😊 Through this memorable trip and many more cycling excursions, he has shown to be dependable, trustworthy, witty and knowledgeable. I have come to regard him first as a friend, then my insurance agent. Steven does not sell policies for the sake of earning a commission, but he gets to know his clients first and then recommend policies that are suited for them during that particular stage of their life. There was no pressure at any time and I felt that the whole policy transaction process was smooth and done very professionally. I have no hesitation to recommend his services to anyone looking for a professional financial adviser to meet their needs.